Frequently Asked Questions About EZ2RETAIL.COM
25/05/09 01:20
Q1. Are the items sold EZ2RETAIL.COM brand new?
Yes, 100% All items listed for sale is guaranteed Brand New!
Q2. Are the shipping safe and packed well?
Yes, the item your ordered will be packed in a plain brown padded envelope. The items are packed with care to avoid the item from being crushed or damaged. All order are 100% Private & Safe as we provide safe and discreet packing service. In fact, the shipping is handled by Webportals Dot Com our fulfillment partner.
Q3. What courier service will be taken? How much shipping fees will charge? Flat Rate Shipping for ALL orders via Registered International Airmail for International Orders. For local or domestic orders, Pos Laju or Despatch rider. - US$7.00
Q4. How can I pay the item?
Payment by Paypal only - raja@duroil.com
Q5. How can I trust upon making payment that your company will process and send my order?
EZ2Retail.com is owned and operated by DIEM Duroil, a manufacturer of male enhancement products.
Upon receipt of your payment for your order via Paypal. We will process your order for posting on the same work day.
Upon posting your order, we will scan the "Posting Receipt" and will email you a copy of the receipt.
For local or domestic orders processed using Pos Laju, we will scan and email you the "Tracking number" as provided by Pos Laju.
Shipping and Handling
Order Processing.
Most orders are processed within 24 hours of receipt (processing time does not include weekends).
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
Orders placed on a Saturday or Sunday will be processed on the following Monday.
Order Process Flow
DAY 1- 3
If payment by Paypal or Credit card
Fraud evaluation and payment confirmation from payment processor.
Order is processed for delivery – subject to stock availability
DAY 4 - 7
- Order is sent to Pos Malaysia / Pos Laju / Despatch - Registered International Air Mail - tracking number is sent to customer - Detailed instructions for use of product is sent to customer via email - 24/7 Customer Support via email - info@duroil.com